**NEW** RETURNS SERVICE
25th Feb 2021
An exciting update....
We now have customer returns set up with Royal Mail. This means we can offer a free returns service for any items delivered via Royal Mail.
For larger or heavier items delivered by ParcelForce we may still be able to offer a free return if you are only returning part of your order & it comes within Royal Mail's size & weight limits.
These limits are a maximum weight of 2kg & a maximum size of 61cm x 46cm x 46cm.
For larger & heavier returns we can offer a subsidised service via ParcelForce at £4.99 for post office drop off or £5.99 for home collection.
Please note that misuse of the Royal Mail return service regarding weights & dimensions may result in us losing this service, so when returning an item, please make sure you don't add any extra packaging & try to return in the original box / packaging.
..... so, if you would like to return an item, for any reason, please just send us an email or give us a call & we will mail you across a label to print. You can then just drop it off at the post office.
PLEASE NOTE... this service is only available for orders placed through our website.